Expert Service Charge Accounting for Effective Property Management.

Service charge accounting involves detailed cost tracking, strict reporting standards, and ongoing communication with stakeholders. Our tailored service charge solutions are designed to reduce administrative pressure while delivering clear, compliant, and well-structured accounts.

Our service charge team works alongside managing agents, landlords, and property owners to deliver clear, compliant, and well-organised service charge accounts. We remove the administrative pressure while ensuring stakeholders have full confidence in how funds are managed and reported.

Property Service Charge FAQs

They summarise the costs incurred in running and maintaining a property and show how funds collected from tenants or leaseholders have been used.

 

Most are prepared annually, though interim reporting can also be provided where required by managing agents or lease agreements.

Not always. Requirements depend on the lease terms and the size or nature of the property. Some accounts require independent review or certification instead.

 

Typical costs include repairs, maintenance, insurance, utilities, cleaning, management fees, and other services allowed under the lease.

How are costs split between leaseholders?
Apportionment follows the method set out in the lease — often based on a fixed percentage, unit size, or floor area.

 

Timescales depend on property size and complexity, but completion is usually agreed in advance and aligned with year-end deadlines.

Are service charge accounts regulated?
Yes. They must comply with lease terms, accounting principles, and relevant property legislation and professional guidance.

 

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0208 264 0016

 

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What Makes Our Service Charge Support Different? 

01 ⎯⎯

Live Process Visibility

Our workflow systems provide real-time oversight of service charge reviews. Progress can be tracked at any stage, with the ability to raise queries, exchange documents, and monitor performance across portfolios, regions, or teams.

02 ⎯⎯

Clear, Understandable Statements

We prepare service charge accounts that are structured, transparent, and easy to interpret — helping leaseholders, residents, and landlords clearly see how costs have been applied.

03 ⎯⎯

Consistent Accuracy

Service charge figures are carefully reviewed and reconciled to ensure they are complete, supported, and aligned with lease requirements.

04 ⎯⎯

Risk Awareness & Control

Through detailed review and monitoring, potential issues are identified early, helping to reduce disputes and ensure best practice is followed.

05 ⎯⎯

Regulatory Awareness

Property legislation and service charge guidance continue to evolve. We keep pace with changes and help ensure accounts are prepared in line with current expectations and standards.

Why Property Managers Choose Rothstone.

We combine specialist service charge knowledge with strong systems and a relationship-led approach.

  Property-led expertise focused specifically on service charge accounting

Flexible support for single buildings or large, complex portfolios

Practical advice grounded in real property sector experience

Clear communication with managing agents, landlords, and stakeholders

Reliable delivery supported by structured workflows and controls

Our role is to support your operation — not complicate it.

Why Choose Rothstone for Your Service Charge Needs?

Our Approach Your Benefit
Dedicated service charge specialists Accounts prepared by people who understand property
Workflow-driven processes Faster turnaround and full audit trails
Clear, structured reporting Fewer queries and greater transparency
Regulatory awareness Reduced compliance risk
Scalable support Suitable for small blocks or large portfolios
Relationship-led service Consistent points of contact and clear communication